PLEASE NOTE: Your log-in for the Audience Agency Helpdesk is separate from your Audience Finder and/or Show Stats account.


You can update your Audience Agency Helpdesk account details (such as your name, email address, organisation, phone number or address) anytime by following these steps:


  1. Select account details from the menu bar.
  2. Click edit icon on the field you'd like to change.
  3. After you’ve added the updated details, click save changes.
  4. Click done after completing all the updates.
  5. You will receive an email from us to verify the changes.


If you have forgotten your password, click on the forgot password button and follow the instructions there.


Note: Once you verify the updated email details, you can resume your activities on your account.