We’d recommend that you set up a new survey for 2020/21 as this gives you the opportunity to revisit the question themes you’ve previously requested, and ensure the survey is giving you all the relevant information you need. For example, you may wish to include the new COVID-19 Audience Finder question theme.  Additionally, having a new 2020/21 survey would enable you to directly compare you pre- and post-COVID-19 lockdown audience and clearly see who is returning to your venue/events.

If you’ve set up a 2020/21 survey with our team during lockdown, in preparation for re-opening, but haven’t yet used it for collecting data, continue to use this survey but please let us know when you are starting data collection, and the Audience Finder team will adjust your data collection period dates accordingly.