Helpdesk

Your Helpdesk Account 2

• Update Your Helpdesk Account Details
• How to use the Audience Agency Helpdesk

Known Issues 1

• Ticketsolve data extractions

The Basics 2

• How do I register for an Audience Finder account?
• Who else has access to my organisation's dashboard?

Reports 1

• How to run an Audience Report in Audience Finder

Ticketing 2

• Which ticketing systems does Audience Finder support?
• How do I contribute ticketing data to Audience Finder?

Surveys 8

• How do I contribute survey data to Audience Finder?
• What methodologies can I choose for my survey?
• Can I add questions to the core survey?
• Can I remove a question or change a question in the core survey?
• Why do I have to collect 380 survey responses?

See all 8 articles

Audience Spectrum 1

• What is Audience Spectrum?

Mosaic UK 1

• What is Mosaic UK?

Mosaic Scotland 1

• What is Mosaic Scotland?

The Basics 3

• How do I register for a Show Stats account?
• How much does Show Stats cost?
• What does this Show Stats email mean?

Finding Productions 0

Touring 3

• Why can't I find my production?
• Does [venue] contribute data to Show Stats?
• My production is missing some dates

Reports 1

• Create and update Annual Summary Reports in Show Stats

Support Sessions 4

• Audience Finder Onboarding Session
• Show Stats Onboarding Session
• Audience Finder in Practice
• Show Stats in Practice

Community Forum Live 1

• Community Forum Live

Other Events 1

• Making & Measuring Social Impact in the cultural sector

NPO Reporting Requirements 3

• Band 1 NPOs – ACE Reporting Requirements
• Band 2 and Band 3 NPOs – ACE Reporting Requirements
• How do I run an Enhanced Report? (Band 2 & Band 3 NPOs)

Impact & Insight Toolkit 2

• Working with Audience Finder and the Impact & Insight Toolkit: Guidance for NPOs
• Overview of Audience Finder and Impact & Insight Toolkit integration trial