Helpdesk

Known Issues 2

• RESOLVED: Ticketsolve data extractions
• SeatGeek (SRO4) ticket data extractions

The Basics 2

• How do I register for an Audience Finder account?
• Who else has access to my organisation's dashboard?

Reports 1

• How to run an Audience Report in Audience Finder

Ticketing 13

• Which ticketing systems does Audience Finder support?
• How do I contribute ticketing data to Audience Finder?
• How do I categorise my productions?
• Artforms and definitions
• The 3 C’s of production categorisation

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Surveys 10

• How do I contribute survey data to Audience Finder?
• What methodologies can I choose for my survey?
• Can I add questions to the core survey?
• Can I remove a question or change a question in the core survey?
• Why do I have to collect 380 survey responses?

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Using Audience Finder 2

• How can I use the National Data within my Audience Finder dashboard?
• How do I find useful Audience Finder data for my latest funding application?