There are two levels to Show Stats. In the first instance, you can view a list of your touring productions and report on your overall audience for free. There is a small charge for the next level of access, which allows you to report on these productions or performances individually and custom group them to slice and dice whichever way you like.
There is a one-off yearly fee of £100 +VAT to access Enhanced Features, which is invoiced the first time you activate a production. This allows you to look at up to 10,000 tickets sold via your reports. After this, charges are 1p per ticket sold. You will see a pop-up message on your screen asking you to confirm that you want to proceed with any action that incurs a cost. Any costs incurred on reports will be billed 12 months after you signed up to Show Stats.
- Find Productions
After login, you can search by financial year and venue to create a list of your productions, and request access from that venue.
- Verification Process
The venue at which that production data is held can review requests and approve access for all users at the requesting organisation. Please note that, although we do our best to only grant access to the tool to trusted organisations, it is the venue’s responsibility to verify whether they wish to give that organisation access to the performances requested.
- Annual Summary Report
You can create a report once a year that combines audience data from all your approved productions from the last full financial year, to give you an overview of your audiences for that period. Among other things, this can be used for reporting on your audiences to ACE and other funders.
- Activate Productions
After login, you can search by financial year and venue to create a list of your productions, and request access from that venue. Once access has been approved, you can activate the production to enable access to performance-level analysis.
- Production & Performance Reporting
Access a list of your activated productions and run a report on either the whole production or any individual performance. You can still access the free Annual Summary Report.
- Custom Grouping
Use this tool to create any bespoke groupings of performances or events, e.g. according to the time of show, type of repertoire or artists performing. Note that only activated productions can be used to create groups.