It takes one weekend after you have done your production categorisation in Beta for your artform insights to update within Audience Finder and Beta. For example, if you categorised your productions on Monday 9th November, then your artform insights will have updated by the following Monday 16th November. 

 

If you or another member of your organisation has assigned a production an incorrect artform or exclusion, don’t worry, we can go back and change it for you. To talk to someone about updating your production categorisation, please e-mail us on tixteam@theaudienceagency.org   

 

Don’t forget, production categorisation can now be done at any time, so it's a good idea to schedule a regular production categorisation task to avoid accumulating a backlog of uncategorised shows.