Helpdesk

We’ve improved the artform coding functionality and it is now called production categorisation. You can now easily categorise all your productions with artf...

There is no need to stress out over your production categorisation. If you stick to the 3 Cs: Clean, Consistent, and Consumer-led, then you are on the righ...

Each production listed within your uncategorised productions list requires an artform category. We’d recommend anyone who is new to this task or hasn’t done...

We cannot create a new artform, as they are part of the standardised artform categories used by all organisations in Audience Finder. Using a standardise...

This article is relevant to Audience Finder and Audience Finder 2.0: Beta (AF2: Beta) ticketed organisations, who use Spektrix as a ticketing and CRM system...

This article is relevant to Audience Finder and Audience Finder 2.0: Beta (AF2: Beta) ticketed organisations, who use Tessitura as a ticketing and CRM syste...

This article is relevant to Audience Finder ticketed organisations, who use Ticketsolve as a ticketing and CRM system.  As an alternative to applying pr...

Due to the knock-on effects of COVID-19, we understand there have been productions and events which have been postponed or cancelled. If you should sp...

It takes one weekend after you have done your production categorisation in Beta for your artform insights to update within Audience Finder Original and Aud...

You’ve categorised all your uncategorised productions in Audience Finder Answers - congratulations!  So, what next?  Don't forget, the greater the...