Audience Finder Survey Data
Your Audience Finder survey data updates in AF 2.0 Beta on a nightly basis. For example, if survey responses were submitted on Monday 26th July, all valid responses** will be available to download from your raw data and counted towards insights and your Audience Report by Tuesday 27th July.
**To find out more about validation of survey responses in AF 2.0 Beta read our article on 'Why are some of my survey responses not showing in in Beta?'
Please note that Audience Finder Original dashboard updates survey responses on a weekly basis. New responses are uploaded on a Monday and visible on the dashboard on Tuesday. For example, if a response was submitted on Wednesday 21st July, you would be able to see the data for that response on your dashboard by Tuesday 28th July.
Digital Audience Survey data
Your Digital Audience Survey data updates in AF 2.0 Beta on a nightly basis. If you set up your digital survey within the AF 2.0 Beta tool itself, your responses will update on a more "live" basis, with new responses viewable 10 minutes after submission by the respondent.
If you have any questions about your survey data display in AF 2.0 Beta or the Audience Finder Original dashboard, please contact Support.
Email support@theaudienceagency.org or call 0207260 2505.