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Frequently Asked Questions

Can I switch back to a face-to-face survey once restrictions are lifted?
An organisation could request an additional survey part way through their data collection year, but they will be charged the fee of £250 plus VAT for this s...
Fri, 3 Jul, 2020 at 4:50 PM
How do I get a short URL or QR code to link to my On-site E-survey?
There are many free services online that will enable you to shorten the on-site e-survey link that TAA provides you (Bitly) or convert it to a QR code (Snap...
Fri, 3 Jul, 2020 at 4:50 PM
Can I have multiple data collection methodologies?
An organisation can request multiple data collection methodologies. Your original methodology is free, however, there is a fee of £250 plus VAT for each add...
Fri, 3 Jul, 2020 at 4:50 PM
What are the targets for survey data collection in 2020/21?
After relaxing funding conditions for NPOs in March 2020, Arts Council England has reinstated their requirements relating to Audience Finder reporting.  ...
Mon, 14 Sep, 2020 at 6:30 PM
My venue is still not open, can I collect data on my digital audiences?
Yes, you can! The Audience Agency has launched a new, free Digital Audience Survey. This survey is designed specifically to help organisations understand th...
Fri, 3 Jul, 2020 at 4:50 PM