Last updated1: 4/7/2020
1 Please note, this document is subject to change following updated Government guidelines. Please refer to the social distancing guidelines of your nation or Local Authority, as these may differ from what is outlined in this document.
The COVID-19 pandemic and government response to it continues to evolve. As arts & cultural organisations begin to recommence activities in the physically, it is essential that Audience Finder organisations and their staff follow government guidance about social contact and social distancing. The Audience Agency (TAA) will continue to update its guidance in line with government guidelines, but it is the responsibility of Audience Finder participants to keep up to date or align with the specific measures of their nation or Local Authority.
The aim of this guide is to interpret the UK government guidance into practical steps on how organisations can safely and effectively continue to collect audience data. There will be a need for flexibility in approach, both across the organisations, but also over time, as restrictions and measures are relaxed or even potentially re-instated.
Support articles in this guide:
- Recommended Data Collection Methodologies
- NHS Track and Trace – Collection of audience data and compliance with Data Protection regulation
- Frequently Asked Questions:
- I currently have a live survey that I was using to collect data prior to lockdown, can I extend my data collection period?
- I have a face-to-face survey already set up, can I switch to a new method for free?
- Can I switch back to a face-to-face survey once restrictions are lifted?
- How do I get a short URL or QR code to link to my On-site E-survey?
- Can I have multiple data collection methodologies?
- What are the targets for data collection in 2020/21?
- My venue is still not open, can I collect data on my digital audiences?