Ticketing

Which ticketing systems does Audience Finder support?
Audience Finder currently supports automated data extraction from most major ticketing systems, and we plan to add more in the future. The supported system...
Mon, 27 Jan, 2020 at 12:22 PM
How do I contribute ticketing data to Audience Finder?
If you organisation sells tickets via one of our supported ticketing systems, you can start the process of contributing ticketing data to Audience Finder by...
Mon, 6 May, 2019 at 10:10 PM
How do I categorise my productions?
We have improved the artform coding functionality and it is now called ‘production categorisation’. You can now easily categorise all your productions wit...
Tue, 6 Oct, 2020 at 11:33 AM
Artforms and definitions
Each production listed within your uncategorised productions list requires an artform category. We’d recommend anyone who is new to this task or hasn’t done...
Tue, 6 Oct, 2020 at 11:34 AM
The 3 C’s of production categorisation
There is no need to stress out over your production categorisation. If you stick to the 3 C’s: Clean, Consistent, and Consumer-led then you are on the...
Tue, 6 Oct, 2020 at 11:35 AM
What if my production was cancelled or postponed?
Due to the knock-on effects of COVID-19, we understand there have been productions and events which have been postponed or cancelled. If you should sp...
Tue, 6 Oct, 2020 at 11:05 AM
Can I change or create new artforms?
We cannot create a new artform, as they are part of the standardised artform categories used by all organisations in Audience Finder. Using a standard...
Tue, 6 Oct, 2020 at 11:14 AM
I’ve categorised my productions in Beta – what next?
You’ve categorised all your uncategorised productions in Beta – woohoo!  So what next?    Within Audience Finder    To see a breakdown of...
Mon, 9 Nov, 2020 at 12:42 PM
I've categorised my productions in Beta, how long will it take for my artform data to update?
It takes one weekend after you have done your production categorisation in Beta for your artform insights to update within Audience Finder and Beta. For ex...
Mon, 9 Nov, 2020 at 12:38 PM